Telematica - Knowlege Share and Knowledge Transfer
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  [KnowledgeShare]
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Consulting Services

  Track and manage all user communication. Share and transfer knowledge and information.  

 

 

KnowledgeShare

  • Provides a comprehensive toolset to enable content design, intranet and internet delivery, version control, user confirmation and assessment, information management and reporting

  • Compliant with international standards including SCORM and IMS

  • Translation facilities for local language interfaces

  • Adaptable and scalable to future requirements

  • Centralised and automated administration

  • Detailed online help files and 24/7 customer service and support

Communication Control and User Management

Track all user communication, information and knowledge transfer activities with key milestones, allowing summary reports to be generated.

User feedback
Feedback forms can be created and distributed for completion online or through print. Results can be interrogated and reported using the KnowledgeShare Report Generator.

User behaviour
Information management tools support a continuous improvement process by enabling:

  • User to complete communication, content and knowledge transfer evaluations online or through the return of printed forms for administrative input.
  • Management and administrators to track patterns of behaviour in delivery, distribution, and user acceptance to establish which resources are being utilised and which are not (including; page impressions, time viewed, content accessed, confirmation of understanding and user acknowledgement).
  • Analysis of assessment, user feedback and knowledge transfer activities to identify areas for improvement in structure, content and type to maximise user acceptance and return on investment.

Report generator
KnowledgeShare Report Generator allows report formats to perform fast query searches on the system database. As KnowledgeShare uses a standard SQL database then any appropriate third party report generator (e.g. Crystal Reports) or data mining/statistical analysis tool can also be used.

Standard reports
KnowledgeShare includes a set of standard set of reports, including reports for tracking system usage.

Create, Distribute and Assess

Create and re-purpose online deliverables converting Microsoft Word documents and PowerPoint Presentations using a powerful range of templates to design interactive pages assembled quickly to enhance user communication interaction and response with additional questions banks to create quizzes, surveys and testing, ensuring knowledge transfer and user understanding.

  • Totally flexible and customisable.
  • Web based XML editing and easy to use.
  • 100% accurate conversion.
  • Designed to be used by those with no programming or technical skills.
  • Quick and easy creation of interactive materials.
  • Large selection of quiz, survey and testing templates.
  • Compliant with international standards.
  • Detailed online help files and 24/7 customer service and support.

Design flexibility
Specify your own design styles (logos, fonts, colours etc...).

Sophisticated and accurate conversion of source document
100% conversion of the marked up source document, all features, for example, key points, diagrams, activities, objectives, quotes, assessments and case studies are matched and converted to the new style.

Time and cost effective process
Convert documents into web pages in a fraction of the time required for a manual conversion process, making the process more cost-effective and allowing you to create and distribute information to users in a shorter timeframe.

Create interactive content
A variety of question formats including true/false, yes/no, multiple choice, matching, sequencing, drag and drop, highlighting, short answer and fill-in the blank can be incorporated into the Word document. The system recognises the question during the conversion process and converts it into interactive format.

Online content that can be enhanced over time
The materials can be edited and enhanced using the Authoring tool pallet or industry standard authoring tools to incorporate video, sound, graphics and animation further stimulating users and delivering a highly interactive corporate communication process.

Supporting information and linking external documentation
Link web pages, policies, procedures, help files and external documents quickly, linking communication subject matter to complete user understanding and acceptance.

More Information >>>